Privacy Policy

Effective Date: 08/27/2024

Rich's Quality Roofing & Remodeling is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us through our website, services, and other interactions.

1. Information We Collect

We may collect the following types of information:

- Personal Information:Name, email address, phone number, mailing address, and any other information you provide when contacting us or requesting a quote.
- Payment Information: If applicable, we collect payment information to process transactions.
- Technical Information: IP address, browser type, operating system, and usage data when you interact with our website.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.

2. How We Use Your Information

We use your information for the following purposes:

- Service Delivery:To provide you with our roofing and remodeling services, including scheduling appointments and responding to inquiries.
- Payment Processing: To process payments for our services.
- Communication: To send you updates, respond to your inquiries, and provide customer support.
- Marketing: With your consent, to send you promotional materials and updates about our services.
- Website Improvement: To analyze and improve the functionality and user experience of our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

- Service Providers:Third-party vendors who assist us in providing our services, such as payment processors and IT support.
- Legal Requirements: If required by law or in response to legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following rights regarding your personal information:

- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.